About Us
Use this guide from our store to review the store and its service commitments. This guidance applies to burtnbees.shop. For help with this page, contact Support@burtnbees.shop.
What customers should know about questions and support
The following questions and support guidance applies to purchases from our store. Questions about our store or products are welcome at Support@burtnbees.shop or 334-284-9577. This section applies specifically to burtnbees.shop. Questions about this section may be sent to Support@burtnbees.shop.
Store guidance on service commitments
Customers can rely on the following guidance from our store about service commitments. The store follows practical customer-service commitments: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. Product pages provide the applicable ingredients, sizes, options, and directions so customers can choose care products for their needs. Product-specific warnings and packaging directions should always be followed. This section applies specifically to burtnbees.shop. Questions about this section may be sent to Support@burtnbees.shop.
What customers should know about our store
This our store section covers orders and visits through this website. We operate an independent online store focused on offering a carefully selected range of Burt's Bees lip care, skincare, body care, and selected baby care products. We aim to make product discovery clear, ordering straightforward, and post-purchase support dependable. This section applies specifically to burtnbees.shop. Questions about this section may be sent to Support@burtnbees.shop.
Merchant Details
Business name: burtsbees
Store name: burtsbees
Email: Support@burtnbees.shop
Phone: 334-284-9577
Physical address: 5924 Civic St, Montgomery, Alabama, 36116, United States